“Grande Christmas Blend for Shawn. Peppermint Mocha Frappuccino with a double shot. Earl. A tall for Debbie,” came from her headset-flanked mouth. The voice, wrapped in a green apron, bellowed routinely amidst the caffeine-laden aroma. She stood aloof, her eyes fixed on the line out the door. Wedged between the clamor and boxed travel mugs […]

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